Terms, Conditions and Cancellation Policy

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Updated May 29, 2023

Camp programs refer to programs that run on weekdays either full day from 9:00 am – 3:30 pm or half day from 9:00 am – 12:00 pm.

Semester programs generally refer to classes that run once/twice a week. 


  • Cancellations/Refunds/Transfer requests must be made in writing or in e-mail to info@sandboxacademy.ca
  • We require five-business-day notice before the start of the Program. All cancellations will be offered a full credit for the value of the order that can be used towards any other program, or a refund for the value of the order less 25%. Refunds will be issued to the purchasing method within 7 business days.
  • For any withdrawals after the program starts, only remaining credits will be offered that can be used towards any other program, but no refunds will be offered.
  • Requests for switching to a different class time or week of camp will incur no additional fee and will be granted provided there is room.
  • If the Child starts our Program but misses an individual session or session due to illness, personal conflict of schedule, or other reasons, we cannot provide a make-up session or a proportional refund or credit. Still, our instructors will help the Child catch up for the next session. Exceptions will be given for private lessons where notification is provided at least 12 hours prior to the start of the class. 
  • Any refund requested is considered on an individual basis. Cancellation requests due to medical reasons must be accompanied by a doctor’s note at the time of the request. 
  • In the case where an individual session of the Program must be canceled due to a non-Covid-19 related school closure (e.g., weather-related, “snow day”), SANDBOX ACADEMY will provide a make-up class. No credit or refund would be offered in this case.
  • In the case where the Program must be canceled due to a lack of students participating in the Program, SANDBOX ACADEMY will provide a credit or full refund.

Drop off & pick up

  • Please schedule the Child’s class with the staff member and notify the Centre of occasional irregularities such as lateness in advance.
  • Please deliver the Child directly to the Centre’s staff member and do not remove the Child from the Centre premises without direct communication with, and acknowledgment from, a staff member.
  • If the Child travels home alone by bus or on foot, please notify SANDBOX  ACADEMY in advance.
  • If the Child is not picked up on time, we will call the people listed in the registration form until they reach someone who can pick up the Child. SANDBOX ACADEMY will not release the Child to any person(s) for whom we do not have verbal or written permission.

Release of Liability, Waiver of Claims, Assumption of Risks, and Indemnity Agreement:

By making a payment, the parent/guardian consent to their Child’s participation in the Program and understand that the Child must at all times comply with the SANDBOX ACADEMY’s Code of Conduct (which may be modified from time to time).

  • I, the parent/guardian, understand that the SANDBOX ACADEMY reserves the right, in its sole and absolute discretion, to immediately dismiss, refuse, or discontinue services if the parent/guardian or the Child deems to be violated the Code of Conduct as amended from time-to-time:
    • Exhibits behavior that is disruptive, uncooperative, defiant, or dismissive of instruction given by any person in authority
    • Uses harsh, offensive, or threatening language or engages in threatening behavior; and/or poses a threat to self, staff, or other students
  • I understand that SANDBOX ACADEMY will not be obligated to issue a refund if such an event occurs, and I will be responsible for all transportation or related costs if my Child is dismissed from the Program.
  • I acknowledge and agree that SANDBOX ACADEMY may use video surveillance equipment to monitor the interior and exterior of its premises on a 24-hour basis. I acknowledge that by participating in the Program (s), my Child and I may be subject to video surveillance and recording. Video surveillance is not conducted within the walls of the bathrooms.

SANDBOX ACADEMY activities involve various risks, dangers, and hazards which can result in sickness. Exposure to infectious disease including COVID-19 is one of the risks of participating in SANDBOX ACADEMY camp activities. If you are a participant’s parent or guardian, please educate your child on these risks, dangers, and hazards before completing this form. All participants in SANDBOX ACADEMY activities are required to assume all such risks, dangers, and hazards and all injuries resulting therefrom.


ABERDEEN SANDBOX ACADEMY LTD. (a.k.a SANDBOX ACADEMY) and the owners, directors, executives, employees, contractors, suppliers, participants, instructors, operators, and staff in which SANDBOX ACADEMY activities take place (all of whom hereinafter collectively referred to as the “Releasees”)

Release of liability, waiver of claims, and indemnity agreement (applies to a person 19 years of age and older) in consideration of the Releasees allowing me to participate in SANDBOX ACADEMY camps activities, I hereby agree as follows:

  1. To waive any and all claims that I have or may have in the future against the Releasees and including death that I may suffer or that my next of kin may suffer as a result of my participation in SANDBOX ACADEMY activities, due to any cause whatsoever, including negligence, breach of contract, or breach of any statutory or other duty of care, including any duty of care owed under the occupier’s liability act r.s.b.c 1996, c. 337 on the part of the Releasees, I understand that negligence includes failure on the part of the releasees to take reasonable steps to safeguard or protect me from or warn me of the risks, dangers, and hazards of participating in SANDBOX ACADEMY activities;
  2. To hold harmless and indemnify the Releasees from any and all liability for any property damage or personal injury to any third party resulting from me or my family’s participation in SANDBOX ACADEMY activities;
  3. This Release Agreement shall be effective and binding upon my heirs, next of kin, executors, administrators, assigns, and representatives, in the event of death and incapacity;
  4. This Release Agreement any rights, duties, and obligations as between the parties to this Release Agreement shall be governed by and interpreted solely in accordance with the laws of British Columbia and no other jurisdiction, and;
  5. Any litigation involving the parties to this Release Agreement shall be brought solely within British Columbia and shall be within the exclusive jurisdiction of the Courts of British Columbia.

In entering into this Release Agreement I am not relying on any oral or written representations or statements made by the Releasees with respect to the safety of Aberdeen Sandbox Academy Ltd. activities, other than what is set forth in this Release Agreement.

I confirm that I have read and understand this Release Agreement and I am aware that by signing this Release Agreement I am waiving certain legal rights which I or my heirs, next of kin, executors, administrators, assigns and representatives may have against the Releasees.

You will hold SANDBOX ACADEMY harmless and are aware of the inherent risks of participating in these classes/camp programs. Your child is of suitable fitness level to participate and if you require more information about these risks of the programs, you will contact the person in charge of these programs.

In the event of an accident or injury, you give permission and authorize SANDBOX ACADEMY Camp staff to provide appropriate medical services or attention to my child. You understand that SANDBOX ACADEMY does not carry or maintain health, medical, or disability insurance and you will cover any costs associated with health emergencies or injuries succumbed during classes or summer camps.

Should your child require such assistance during our camps, you give permission to the SANDBOX ACADEMY camp staff to apply any sunscreen that is necessary.

Media Release

Throughout the school year and camps, students, and student-generated content may be highlighted in efforts to promote SANDBOX ACADEMY activities and achievements. For example, students may be featured in materials to increase public awareness of our school through newspapers, radio, TV, the web, DVDs, displays, brochures, newsletters, and other types of media. It is important for us to know your wishes regarding division and media coverage of student achievements and events. If you do not wish to have media coverage of your child, please inform us immediately prior to the start of the school year or camp.

You acknowledge that you have read and accept our policies and conditions.

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